Start by defining what no sales means
A director may say the company has been dormant because it never won a customer. The accountant may then find bank interest, a laptop bought by the founder, formation costs and money advanced to pay subscriptions. Those facts matter even though customer sales are zero. Begin with the transactions that actually occurred, rather than a label chosen when the company was registered.
Make a short timeline from incorporation to the end of the year being reviewed. Include the opening of any bank account, the first expense, any contracts signed and the date trading stopped if the company previously operated. A company that stopped midway through a year presents a different record from one that did nothing throughout that year.
The SARS ITR14 guide asks about dormancy and whether inactivity began during the assessment year. Answer the current form from the evidence. Do not choose dormant merely because it produces fewer fields or appears to remove an inconvenient obligation. The financial year and the full period of activity are the starting points.
Build a small but complete activity file
A zero-sales file can be compact without being empty. Use the following working checklist to make the review easier. It is a practical preparation list; SARS may request different material for the particular return or verification.
- Company registration documents, income-tax reference and the financial year-end shown in the records.
- Statements for every company bank account, including closed accounts that existed during the period.
- Invoices for costs paid by directors personally, with an explanation of whether the company owes them repayment.
- Any assets owned, amounts owed to suppliers, loans, deposits and amounts due from other parties.
- Previous returns, assessments, correspondence and evidence of payments allocated to the company.
- A dated description of what the company did, when it stopped or why it never started trading.
Check the file against the company itself, not only against one director's recollection. Another director may have paid an annual software charge or agreed a lease. Ask each person who could authorise expenditure to identify commitments. A bank account with no outgoing transactions cannot reveal an unpaid bill or an asset bought on credit.
Separate filing, return completion and payment
There are three different questions to resolve. First, does this company need to submit a return for the particular year? Second, what information belongs in that return? Third, does the assessment or another tax obligation require payment? A conclusion on one question does not automatically answer the others.
| Question | Evidence to inspect | Result to record |
|---|---|---|
| Is a return required? | Applicable filing notice, company circumstances and SARS requests | The year, requirement and responsible person |
| How should it be completed? | Activity timeline and financial records | Supported answers and figures |
| Is money payable? | Assessment, account and applicable payment obligations | Amount, reference and due date where applicable |
The SARS corporate income-tax overview is a useful starting point, but its filing examples include a named historical year. Check the notice applicable to the year in question instead of carrying an old threshold forward. If eFiling lists an outstanding return, investigate and resolve it through the proper process rather than dismissing it because sales were nil.
An example with no customer invoices
Imagine an incorporated consulting company that planned to tender but did not win work. Its director paid for a computer, funded the bank account and paid a monthly software bill. The company also earned a small amount of bank interest. This is an illustrative record problem, not a conclusion about any particular deduction or tax outcome.
The file should explain who owns the computer, how the director's payments were recorded, what the subscription was for and which period the interest belongs to. The accountant can then assess the accounting and tax treatment. Replacing all those facts with a single zero on a spreadsheet would discard information needed to make that assessment.
Now compare a company that genuinely had no bank account, contracts, costs, assets or activity. Its review may be simpler, but someone should still establish the relevant filing position and document the conclusion. The two companies share the phrase no sales but have different evidence. That is why a short conversation supported by records is more useful than a generic dormant-company declaration copied from another business.
Review outstanding years one at a time
Where several years are unresolved, create a year-by-year schedule before submitting anything. Use one row per financial period and record the return status, available statements, missing information, any assessment and the next action. Mark unknown items as unknown. Do not assume this year's inactivity explains earlier years when the company may have traded.
- Confirm the company and tax reference on the SARS profile.
- List the financial periods shown and compare them with company records.
- Collect the records for each period, including opening and closing balances.
- Ask the preparer to explain the proposed classification and any adjustments.
- Review the completed return and retain the submission and assessment evidence.
If an old accountant holds the records, request a defined handover: the returns, working papers, financial statements and unresolved correspondence for specified years. Avoid requesting only the latest tax-clearance result. That result does not recreate the calculations or prove that every historical question has been answered. Keep follow-up ownership with a named person so the oldest missing year does not remain indefinitely between two advisers.
Questions to settle with the return preparer
Ask the preparer to show how the closing records connect with the previous year. If a director funded the company in an earlier period, that balance does not disappear because there were no new sales. If an asset was sold, transferred or written off, identify the event and its supporting documents rather than silently deleting the asset from the file.
Discuss costs separately from their tax treatment. An invoice proves that a supplier charged an amount; it does not by itself decide whether the company may deduct it in that year. Formation activity, expenses incurred before trade began and private purchases can raise different questions. Provide the facts and ask the preparer to record the treatment and reasoning.
Before approval, obtain a list of unresolved assumptions. Examples include an unexplained bank deposit, missing director confirmation or an uncertain trading start date. Resolve material gaps with evidence instead of treating the absence of a document as evidence that the transaction never happened. The final review should leave a readable explanation of the company's position.
Keep other registrations visible
A company can have separate CIPC, VAT, PAYE or other obligations. Closing the sales ledger does not close those registrations. Make an inventory of registrations and ask which returns or changes remain necessary for each. Do not stop an employer or VAT filing sequence solely because the income-tax return is being reviewed as inactive.
CIPC annual returns belong on a separate calendar. Our guide to annual returns for dormant companies explains that company-register issue. Provisional tax should also be checked independently of the annual ITR14. A nil expected payment is a figure to support, not a reason to skip the review altogether.
Finally, decide what the business intends to do next. Keeping a company available for future use, restarting trade and closing it are different projects. Tell the adviser the intended outcome and ask for a written list of remaining actions. Company income-tax return support can help organise the tax work around that decision. Retain the evidence and confirmation even if the final amount payable is zero; it explains how the conclusion was reached and gives the next person a usable starting point.
Sources and review
Checked on 30 September 2026. Use the linked official guidance for current requirements and forms.
- SARS: Corporate Income Tax
Current filing framework, checked 30 September 2026; apply the notice and company facts for the relevant year.
- SARS: Guide to complete the ITR14
Current company return guidance, including dormant-company customisation, financial information and supporting schedules.
- SARS: Record keeping
Retention depends on filing and other circumstances; unfinished proceedings can extend the period.
- SARS: Provisional tax
Advance income-tax payment mechanism and taxpayer categories; checked 30 September 2026.
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