Treat the first hire as the point for a registration check
A small business can have Compensation Fund responsibilities from its first employee. The number of staff is not a reason to postpone investigating those responsibilities until the next contract or financial year.
The Department’s Compensation Fund service guide addresses employers with one or more employees, including part-time, casual, temporary and full-time arrangements. Current departmental employer workshops continue to emphasise registration when an employee is appointed.
Record the actual date employment began and what the worker does. Do not replace the real date with the date a customer first requested a letter. If registration should already have been addressed, disclose the history and establish the proper way to regularise the position.
Read older official guides carefully alongside current forms and notices. This article uses their enduring process distinctions without reproducing historic return windows or assuming every old exclusion remains current.
Identify the legal employer
Establish who entered into the employment relationship and is responsible for the worker. A company, sole proprietor, trust or another organisation may require different identifying documents. A trading name alone may not identify the employer sufficiently.
Compare the employment agreement, payroll records and legal registration evidence. If a founder hired someone before incorporating a company, explain that sequence rather than assuming the later company was always the employer.
Where a worker provides services at a customer’s premises, the location does not by itself determine the employer. Keep the employment and service agreements available for review. Do not use the customer’s registration number as proof of the contractor’s own status.
A previous employer’s WCA or Compensation Fund number belongs to that employer’s account. Starting a new business requires checking the new employer’s position, even where the owner performs the same work as before.
Check the working arrangement rather than its label
Calling someone a casual worker or contractor does not settle every legal question. Describe how the work is arranged, who pays, what agreement applies and who exercises the relevant responsibilities. Obtain advice where the relationship is uncertain.
A person supplied through another business may involve a different employer relationship from a worker hired directly. Keep the labour-supply or subcontracting agreement and identify the actual parties. Do not assume that a supplier’s invoice removes all obligations without reviewing the arrangement.
Similarly, do not assume that a low wage, short project or office-based role makes the question irrelevant. The applicable definitions and coverage need to be assessed against the facts, rather than an informal view that the work is safe or small.
For an owner or director working in the business, explain the capacity, remuneration and employment arrangements. Avoid a blanket conclusion that every owner is automatically an employee or automatically excluded.
Prepare the facts for a focused review
| Question | Evidence | Why it matters |
|---|---|---|
| Who employs the person? | Contract and legal-entity records. | The account must identify the correct employer. |
| When did employment start? | Appointment, payroll and work records. | The history must be declared accurately. |
| What work is performed? | Activity description and contracts. | Registration and classification need real operating facts. |
| Is an account already open? | Official registration and prior correspondence. | A missing document may be an access problem rather than no registration. |
| Which compensation institution applies? | Industry and existing insurance records. | Applicable licensed mutual arrangements need checking. |
| Who may submit? | Representative authority and mandate. | Registration must be handled by an authorised person. |
Mark missing evidence and assign responsibility for recovering it. The review should produce a clear next action, not merely a collection of documents without an identified employer.
Collect the registration evidence
The Department’s registration guidance explains the employer application and supporting identity or company records. Obtain the current form and requirements for the employer’s actual type.
Prepare legal registration or identity documents, contact and address information, the employment start date and a precise business-activity description. Include other evidence requested for the case and keep the person’s authority to act available.
Describe what the business does in practice. A company registered under a broad name may perform specialised work that is not obvious from its incorporation record. If it operates in several areas, explain them rather than selecting an activity solely because its assessment appears cheaper.
Check that scans are legible and complete. Keep an indexed copy of the submitted application and attachments so a later query can be answered by reference to what the Fund actually received.
Check UIF and other registrations separately
UIF and Compensation Fund registration are separate matters. The SARS UIF guidance explains UIF contribution administration, while Compensation Fund processes concern occupational injury and disease compensation under COIDA.
A UIF payment reference does not replace the Compensation Fund employer account. Nor does company incorporation prove that either employer process has been completed. Keep an employer-registration register showing the institution, reference and confirmed status.
If an adviser says the business is “registered for labour”, ask the records to identify the specific registrations completed. Obtain the actual notices and account references rather than relying on the broad description.
The UIF and Compensation Fund comparison explains the practical differences and the records to keep for each.
Plan the tasks that follow registration
Receiving an employer number does not complete all future obligations. Establish responsibility for earnings records, returns, assessments, payments, changes in particulars and occupational-injury or disease reporting where applicable.
The Department’s contact-centre guidance distinguishes registration, returns, payment and good-standing requirements. Keep those tasks separate in the business calendar.
Use current official notices for return periods and deadlines. A historic form or article may describe an earlier year. Start payroll records from the actual employment date so the business can support the relevant earnings declaration.
If a customer requests a Letter of Good Standing, establish the account position and obtain the correct document. The registration number is an identifier, not a substitute for a current valid letter.
Do not let tender pressure replace the employment facts
A customer may ask for a number or letter before the business understands its account position. Obtain the exact requirement and compare it with the employer’s records. A tender deadline does not justify inventing employees, borrowing another business’s number or describing an unsubmitted application as completed.
If nobody has yet been employed, state that fact and seek the appropriate guidance for the customer’s requirement. The Fund’s service guide distinguishes the no-employee situation from ordinary employer registration. Keep any clarification with the tender file so the business can explain the document it supplies.
If the first worker has already started, record that history accurately and proceed with the registration review. Tell the customer the documented position without promising that registration or a letter will be completed by a particular date. The relevant institution may still need to verify information or resolve the account.
Keep the customer’s procurement requirement separate from the legal registration analysis. Both matter, but a customer’s preferred document does not by itself establish the business’s employment facts or the outcome of an application.
Take a clear first-hire sequence
- Identify the employer and worker arrangement.
- Record the true employment start and operating activity.
- Check whether an account already exists.
- Confirm the applicable compensation institution and registration route.
- Prepare current supporting records and authority.
- Submit and retain the acknowledgement.
- Check the official registration outcome.
- Assign the continuing returns, payment and reporting duties.
Use the Department’s official online-services links to reach the relevant employer services.
For COIDA registration support, provide the worker’s start date, employment arrangement, legal employer details and business activity. Explain any earlier account or missing records. Investigating at the first hire helps establish the correct employer position before an urgent customer request exposes an unresolved gap.
Sources and review
Checked on 30 September 2026. Use the linked official guidance for current requirements and forms.
- Compensation Fund service guide
One or more employees and employment-arrangement coverage; historic dates and exclusions not reused.
- Department registration guidance
Employer application and identity/company evidence.
- Compensation Fund contact-centre guide
Registration distinguished from returns, assessments, payment and good standing.
- Department online services
Official current entry points.
- SARS UIF guidance
Separate UIF administration.
- Department employer compliance workshop, September 2025
Employer registration and accurate business activity, employment start and contact records.
Support for COIDA registration
Discuss your records and the support your business needs.
Explore COIDA registration