Three different questions sit behind an import
Start with the business, the goods and the shipment as separate questions. Is the correct person registered to import? Are these particular goods allowed under the relevant controls? Has this consignment been properly declared and released? A positive answer to one question does not answer the others. A business can hold a valid customs code while proposing to import a product that needs further approval.
This distinction matters when a supplier asks for a deposit immediately after your importer registration arrives. The registration may complete one administrative step, but the product decision still needs checking. Ask whoever is arranging the purchase to identify the evidence supporting each question. An email saying that the company is registered should not become a blanket instruction to ship everything on the supplier’s catalogue.
Understand what the SARS record establishes
SARS describes importer registration through its Registration, Licensing and Accreditation process. The record belongs to the applicant and the relevant customs activity. Check that the legal name and identifier match the entity actually buying and importing the goods. A director’s personal details, a related company’s code or an old trading name can create a separate identity problem.
Keep the outcome letter and access arrangements securely. If an adviser helps with registration, obtain the actual official result and understand who may act for the business. The customs code registration service addresses this administrative layer. Product permission still needs a separate review based on what the business plans to import, even where the same adviser coordinates both matters.
Identify controls from the actual product
ITAC’s import-control information distinguishes controlled goods from goods that do not require an ITAC permit. Used and second-hand goods, waste and scrap require particular attention under the published controls and applicable exceptions. Do not assume that a product is treated as new merely because it is clean, refurbished, repackaged or sold with a short supplier warranty.
Create a plain product description with its composition, function, model, condition and intended use. Add photographs, technical sheets and the proposed quantity. These facts allow the responsible regulator or customs specialist to consider the relevant category. A phrase such as general equipment is too broad to establish whether a restriction applies. Keep the description consistent with the eventual order and shipping documents.
Other regulators may also have a role
SARS publishes a consolidated prohibited and restricted goods list that points to requirements administered by other authorities. Depending on the product, a permit, certificate, letter of authority or another approval may be relevant. An ITAC answer alone does not necessarily settle every health, agricultural, safety or technical requirement associated with the consignment.
Use the current official list as a starting point and follow the responsible authority’s product-specific instructions. Check whether the requirement concerns the importer, the product model, a facility or an individual shipment. Ask about conditions such as origin, quantity or end use where they are relevant. The practical objective is a documented approval path for the goods, rather than collecting unrelated certificates that happen to mention importing.
Compare the records without treating them as substitutes
| Record | Question it helps answer | What remains to check |
|---|---|---|
| SARS importer registration | Which registered entity imports? | Product controls and shipment declarations |
| Applicable product permit | What goods or activity does the permission cover? | Conditions, validity and matching consignment |
| Customs response and release evidence | What happened to the declared shipment? | Other continuing duties and commercial acceptance |
Read the scope on each document. A permission naming one product, model or quantity should not be extended informally to a different order. Likewise, a customs outcome for an earlier shipment is not proof that a later shipment with changed goods meets the same conditions. Keep the distinctions visible in the purchase approval file.
Illustrative example: buying a refurbished machine
A small workshop obtains its SARS importer registration and then orders a refurbished machine from overseas. The supplier describes it as nearly new, while the invoice says machinery without recording its condition. The owner assumes the importer code is the only South African permission needed. The unresolved issue is the product’s treatment under the controls for used goods.
Before confirming shipment, the workshop should obtain an accurate condition and technical description, check the current ITAC position and investigate any other applicable product requirements. If permission is required, its terms and timing must be resolved before the relevant commitment. Changing the invoice to call the machine new would conceal the problem rather than solve it. The example illustrates the decision process; it does not determine the permit outcome for a particular machine.
Check timing before money becomes difficult to recover
Different approvals can have different timing requirements. Confirm what must be obtained before purchase, loading, shipment, arrival or clearance for the actual category. Do not rely on a general assurance that paperwork can always be completed when the container reaches South Africa. A retrospective application may not be available or may not cure an earlier non-compliant step.
Build the purchase plan around that confirmed sequence. Where commercially appropriate, obtain advice on making an order or shipment conditional on the necessary permissions. Discuss what happens if approval is refused or delayed, including storage, return and cancellation costs. These are contract and logistics questions as well as compliance questions, so record the supplier’s agreement rather than assuming that an overseas seller will absorb the consequences.
Keep an evidence trail for the decision
Retain the product specification supplied to the reviewer, the official sources consulted, dated written clarification and any approval issued. Record which version of the order was assessed. If the supplier substitutes a model or changes the condition of the goods, reopen the check instead of treating the earlier advice as covering an unexamined product.
Give the clearing agent a complete, consistent pack before dispatch and request confirmation of unresolved matters. An agent’s commercial quote is not itself a product permit. Ask for copies of the actual documents and understand the named holder and conditions. Keep the eventual declaration and release records with the purchase file so accounting, customs and operational staff can trace the same consignment.
Check the permit holder and any shipment limits
When an approval is issued, compare its named holder with the party carrying out the regulated activity. A supplier may send a permit belonging to another customer or an associated business and assume that it is reusable. Do not make that assumption. Ask the issuing authority or adviser whether the document covers this importer and the proposed transaction under its actual terms.
Read any validity period, quantity restriction, description, model reference and end-use condition. Check whether a change requires a fresh application or another formal step. If an order is split across several shipments, keep a running record of what has been imported against the permission where that is relevant. A valid document should be used within its scope, not treated as an unlimited trading credential.
For an order that includes optional accessories, tell the reviewer about them before approval. Their classification or controls may differ from the main machine. Reconcile the final purchase order against the reviewed product list, and ask the supplier to obtain written approval before substitutions. This simple commercial control prevents a completed registration exercise from being undermined by an unreviewed change at the packing stage.
Can a change in imported product type require new checks after buying a company?
Yes. Buying a company that already has a customs code does not establish permission for a different product range. First confirm the actual legal holder, current customs registration status, registered activities and access arrangements. Review the company’s existing records and any required updates with SARS, including changed particulars and the applicable RLA profile requirements. Buying shares in the registered company and buying assets from another entity are different transactions; do not assume that a code or licence transfers to a different legal person.
Then assess the proposed goods on their own facts. Obtain the specification, composition, function, condition, intended use and origin, have classification checked where necessary and identify current product controls. Read any existing permits for the named holder, product scope, validity and conditions. Permission associated with the company’s previous goods cannot simply be extended to new goods because the shareholder has changed or the customs account is accessible.
Illustrative example: a buyer acquires a company that previously imported new display stands and intends to import refurbished machinery. The old shipment files help establish the company’s history, but they do not answer the controls for used equipment or any technical approvals relevant to the new machines. Before ordering or authorising shipment, the buyer should resolve the company-record questions and the product-permission questions separately, then give the clearing agent the verified transaction pack.
For a proposed acquisition, Vatco’s shelf company with VAT and customs code service is the relevant enquiry route. Ask for evidence of the actual company and registrations offered, and identify the planned product change during the enquiry. Neither a VAT registration nor an existing customs code should be presented as universal permission to import the buyer’s chosen goods.
Act on uncertainty before authorising shipment
If two sources appear to conflict, set out the exact product facts and ask the responsible authority or qualified specialist to clarify the position. Explain whether the goods are new, used, refurbished or waste and disclose the intended use. A useful answer should identify the scope it covers and any assumptions that would change the outcome.
Vatco’s import and export registration support can help organise the administrative requirements and supporting information. Bring the supplier specification and proposed transaction, not only the company registration certificate. The next decision is whether this particular order has a confirmed compliance route. A successful importer registration is a useful step towards that decision, but it does not complete it.
Sources and review
Checked on 30 September 2026. Use the linked official guidance for current requirements and forms.
- SARS importer registration
Official registration and representative requirements. Registration is distinct from product permission.
- ITAC import control
Official scope of import control, including used and second-hand goods. Check the current product-specific policy.
- ITAC import control questions
Official explanation of controlled categories and exceptions; no universal permit requirement is inferred for all new goods.
- SARS prohibited, restricted and counterfeit goods
Current consolidated restrictions and regulator information. Product requirements can change and must be checked before commitment.
- ITAC working arrangements
Distinguishes ITAC registration for permit processes from the SARS customs code.
- SARS Registration, Licensing and Accreditation
Current official registration and amendment information, including customs-profile updating and onboarding notices. An acquired company’s current position must be verified; an old code alone is not proof.
- SARS registration and licensing policy
Current policy distinguishes the registered legal person, amendment and cancellation processes, and non-transferability of licences between persons. The article does not assume a share purchase cancels the company’s registration.
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